About Us

 This page is still undergoing an update. Please email isabelrowe@leisure-net.org if you have any questions.

Leisure-net Solutions was formed in 1999 in an attempt to deliver cost effective research solutions to Cultural Services, Active Leisure, and Health and Fitness Industries. By working with other leading industry organisations, such as Max Associates, Right Directions and DataHub; we have built a company that is leading the way in providing valuable insight into public perceptions of fitness and leisure, alongside developing a Customer Insight Platform that our clients use within their own facilities to garner a clearer knowledge of their customer base.

Our services are targeted to providing our users bespoke products that are also cohesive enough that you can also benchmark results across the industry against competitors in an secure manner. These services cover a range of important aspects of the customer experience including the provision of the Net Promoter Score question, feedback comment cards, and membership enquiry management tools. Check out our services to see just how easily these products can be implemented at your site.

We also provide training services to assist with staff development, led by our experienced directors onsite or online. These programmes can be tailored to your needs whilst also ensuring that industry standards are taught to your staff for facility longevity and team coherence.

We also facilitate the Sport England NBS project, delivering this across the country in sports facilities. You can find out more about this on the National Benchmarking Service page or by visiting www.questnbs.org.

This fantastic portfolio of services is underpinned by our hardworking and knowledgeable team, who you can meet here. Many of these members of staff have worked in the industry for a number of years, developing an extensive base of information that can help your facility achieve new heights!

Please contact one of our members of staff if you have any questions relating to their aspect of the business, or you can contact the company through our contact page here.