Leisure-net Solutions are the leading provider of Customer Insight, Business Intelligence and Consultation services to the cultural services, active leisure and health and fitness industries.

Customer Experience Training
Managing Customer Experience

- Workshop outcomes

Get a clear overview of key customer experience touch points
Understand the key "dos'' of customer experience management
How to measure the customer experience
Align your customer experience goals to your services mission, vision and values

- Who will benefit from attending?

Front of house supervisors
Sales team managers
Middle managers delivering sport and activity services
Ambitious duty managers looking to highlight the skillset improvements they need to make to progress in their careers.

To view the full content that the course will include, please click here