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Customer Insight

Below is a range of services we host on our bespoke insight platform.

feedback-Focus

The perfect way to get a real insight into what your customers are thinking, in real time.

ce-Focus

Collecting post-event information, member induction, general user opinions or opinions on projects.

Net Promoter Score

Benchmarking your business against competitors through just one single question.

sales-Focus

sales-Focus is our new Customer Enquiry Management Tool.

staff-Focus

Leisure-net is the leading supplier of staff attitudinal surveys to leisure operators.

swim-Focus

swim-Focus is our answer to customer enquiry management.

visit, email & call-Focus

Improve your call, visit and face-to-face customer interactions.

recovery-Focus

Track actions and interactions from the point of cancellation, submission and retention.

staff-Recog

Nomination scheme aimed to motivate and inspire your staff to deliver better customer service.

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