What is involved?
Our online customer comments platform feedback-Focus, gives your customers the chance to speak their mind and allows you to group and analyse results in real time! We have seen a year on year increase since the platform was implemented, showing a real buzz around the software and the impact it can have within your facility on customer service.
The exponential growth is both a combination of increased site users, and increased member user.
Want to know more?
To talk to our experts about our customer content benchmarks.